A Business Process Outsourcer designed to serve substantial growth, customer-based, tech, and new economy. Working with us will help you focus on the more critical aspects of your company.

Back Office Support

Calender and Agenda Planning

At MedAtlantic-Tell we understand scheduling consultations with both commercial and maintenance staff can be a daunting task. Thats why we strive to make the process as easy and straightforward as possible. In addition, we provide the necessary help to create script processes for your team. 

Answering Services

Live Chat, Email Support, and SMS Handling are duties that our agents are also tasked with. Statistics show that 41% of consumers prefer to chat directly. Due to it’s convenience, it has become the number-one point of contact. 

Administration and Reception

Our teams at MedAtlantic-Tell are available to help assist in Transaction and Order Processing, Online Data Entry, Technical Support Dept, Content Moderation, and Q&A.

Hotline Support

An optional addition, but nonetheless effective in providing prospects a simpler way to contact you for any queries: Such as any information or feedback, potential purchases, service maintenance, and product repairs.

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