A Business Process Outsourcer designed to serve substantial growth, customer-based, tech, and new economy. Working with us will help you focus on the more critical aspects of your company.
We understand that the community embodies us, and so we move forward knowing that Business Process Outsourcing is more than just services; it's us helping YOU. Here’s how :
BPO & CONTACT CENTER STRATEGY
Reach your goals by our proven strategy
1
Orientation
An assigned recruiting manager will be appointed to you,
assisting in building your team using our Employee Recruitment Strategy to select the suitable agents and put them through the appropriate coaching.
2
Preparation
Your selected team coaches are available to maintain your level of standards, creating documented weekly reports and an evalutation of data every 2 weeks.
3
Sourcing
Combining Strategic Sourcing Examples and Headhunting Recruitment to interview, assess, and curate a personalized team. Setting up the technical environment, appointing the proper quality control, and Continuous SPOC.
4
Production
Your selected manager will closely monitor KPI to be sure company goals are still being met. They are always 100% dedicated to you and never lose sight of the main objective.
5
Upgrading
Your assigned Customer Support Manager partners with you, helping you manage the entirety of the project and team profieciency. Delivering you next-level results is our mission!
6
Development
Closely monitoring our quality of services helps us continuously ensure constant development. Through Comprehensive Research and strong agent-to-client connections, together we'll find out what the problems are and rapidly provide the solutions.